Praveen is available for hire

Praveen Sampath

Verified Expert in Engineering

Salesforce Apex Developer

Location

Sydney, New South Wales, Australia

Toptal Member Since

November 18, 2020

Praveen是Salesforce认证的系统和应用架构师，拥有17项Salesforce认证和电气工程学位. 他是Salesforce实施方面的专家，在配置和定制方面拥有十年的经验，在销售方面拥有广泛的产品专业知识, service, community, and the Force.com platform. Praveen has completed projects in the aviation, automotive, financial, manufacturing, and fast-moving consumer goods industries.

Portfolio

Pluralsight - Main

Salesforce, Copado, Amazon Web Services (AWS), Git, CRM APIs, APIs, Consulting...

Service NSW

Salesforce Community, Single Sign-on (SSO), Lighting, Light UI, Azure DevOps...

Smith+Nephew

Apex, Salesforce Sales Cloud, Flow, Flosum, Surveys, Lighting, dotdigital...

Experience

Salesforce Apex - 10 years Salesforce - 10 years Salesforce Sales Cloud - 10 years Lightning Components - 5 years Lightning Communities - 5 years Salesforce API - 5 years JavaScript - 3 years Salesforce DX - 3 years

Availability

Full-time

Preferred Environment

Salesforce SOAP API, REST, Field Service Lightning, Lightning Design System, Lightning Communities, Lightning Components, Salesforce Apex, Salesforce API, Salesforce DX, Salesforce Sales Cloud

The most amazing...

...我构建的产品是一个客户360°视图应用程序，通过响应式LWC通过API与第三方系统集成来显示客户信息.

Work Experience

Salesforce Developer | Copado Experience for Global Online Education Platform

2022 - PRESENT

Pluralsight - Main

Created and managed the Copado pipeline to help the team with seamless deployment.
将Copado与PMD集成，用于代码分析，并创建静态代码规则来维护标准.
维护Copado中的Salesforce环境，并将Copado与Jira和代码扫描集成.

Technologies: Salesforce, Copado, Amazon Web Services (AWS), Git, CRM APIs, APIs, Consulting, Pardot, Customer Relationship Management (CRM), Twilio, Zapier, Stripe

Technical Architect

2021 - 2022

Service NSW

Oversaw the implementation of Salesforce as IdP for the entire ACT public service.
Designed the Integration design patterns for all Salesforce integration.
Designed a reusable design pattern for login and registration.
与业务和业务分析师一起收集业务需求并将其转换为技术文档.
Assisted the development team with any technical challenges.

Technologies: Salesforce Community, Single Sign-on (SSO), Lighting, Light UI, Azure DevOps, Copado, JavaScript, Salesforce Development Community (SFDC), Git, Architecture, CRM APIs, APIs, Consulting, Leadership, Technical Leadership, Integration, API Integration, Customer Relationship Management (CRM), OmniScript, Mobile Publisher

Technical Architect

2020 - 2021

Smith+Nephew

为一家医疗设备制造公司设计并实现端到端销售流程.
Migrated data from Dynamics to Salesforce using the bulk API.
与全球架构组合作，使发布和维护标准及治理保持一致.
Oversaw the Sales Cloud implementation for the company.
向业务论坛和其他全球技术论坛提交解决方案，征求批准和建议.
Worked closely with delivery managers, functional solution architects, and directly with clients to architect technology solutions to meet client needs.
Connected Salesforce with IQVIA (a healthcare and human data science company).
有整合Salesforce和Power BI的经验，可以创建动态和信息丰富的报告来分析销售和客户数据.

Technologies: Apex, Salesforce Sales Cloud, Flow, Flosum, Surveys, Lighting, dotdigital, JavaScript, Git, Architecture, Orchestrated Customer Engagement (OCE), CRM APIs, APIs, Microsoft Power BI, REST, Back-end, Consulting, Leadership, Technical Leadership, Integration, API Integration, Customer Relationship Management (CRM)

Salesforce Technical Architect

2015 - 2020

Capgemini

Set up the community cloud with business process implementation. 构建流程和Salesforce Einstein的引导操作功能，增强了代理和内部用户的可用性.
合并LWC最佳实践以改进门户中的性能(记录编辑、记录查看).
使用Apex和Process Builder为一个请求实现耗时数小时的复杂费用计算逻辑.
Made implementation of single sign-on (SSO) with AEM. Analyzed and reviewed business, functional, and technical requirements.
Implemented Salesforce DX with Jenkins. Created a solution repo conversion to the Salesforce DX-format. Optimized DevOps processes using Copado and Salesforce DX.
Presented multiple Salesforce DX training sessions to assist the build and BAU team. Owned deployment to streamline the process.
通过将流程转换为可调用的流程，改进了Process Builder的性能. Used complex flows to automate the business process.
Delivered and implemented Lightning out component.
Built a customer search functionality using Lightning Components. Completed customer searches in Salesforce and the external system using an API.
Implemented REST base callouts to the third-party system. Documented best practices and standards for configuration and customization. Provided support for quality assurance testing and defect resolution.

Technologies: Salesforce, REST APIs, Salesforce CPQ, Salesforce Lightning, Salesforce Cloud Flow, JavaScript, Salesforce Development Community (SFDC), Architecture, Email Templates, Conga Composer, APIs, REST, Back-end, Consulting, Leadership, Technical Leadership, Integration, API Integration, Technical Training

Salesforce Senior Consultant

2015 - 2015

Deloitte

使用bootstrap在Salesforce一个移动应用程序中构建移动友好的Visualforce页面. Created a complex approval process (multi-stage approvals).
Utilized Jenkins, 一种代码迁移工具，开发人员利用它自动地从一个环境部署到另一个环境(使用ANT的CI/CD实现)。. GitHub Repo用于分布式修订和源代码管理功能.
Owned new user stories and ensured quality and on-time delivery, helping to implement the Agile process in the project.
Participated in project team meetings and collaborated with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required.
Mentored new team members in the project. Performed incident management, problem management, and change management activities.

Technologies: Salesforce, REST APIs, Salesforce Lightning, REST, Back-end, Consulting, API Integration, SAP

Salesforce Technical Consultant

2013 - 2015

NTT Data

Implemented end-to-end sales and a service process in Salesforce. Involved in the integration with a SAP system through SAP Process Integration (PI), with master data stored in the SAP system using SOAP-based callouts.
Involved in maintaining sales figure revenues. 向高层官员汇报销售代表每周和每月的收入情况.
参与创建一个分析快照，以便按月跟踪案例的状态. 提供实时金融数据访问和实时市场数据共享(蒸AP), Push topic).
Spearheaded the creation of a mobile app for VOC. Used Bootstrap for the mobile app creation. 实现内容管理和自定义内容交付功能，以实现期望的结果.
Created trigger frameworks to improve and overcome Salesforce governor limits. 参与定期的系统维护活动，协调月度和季度发布的bug修复和增强变更请求.
Assisted and guided team members in incident resolving, troubleshooting of complex issues, driving priority incidents, and escalations to closure. Performed incident management, problem management, and change management activities.
实施紧急错误修复，并对发布期间实施的更改执行影响分析.

Technologies: Salesforce, REST, Back-end, Consulting, Enterprise Resource Planning (ERP), SAP, SAP Process Integration (PI)

Salesforce Consultant

2010 - 2013

Wipro Technologies

根据业务需求，使用Apex类和触发器以及自定义Visualforce页面开发复杂的业务逻辑. I used Salesforce apps such as Survey Force, Conga Composer, and DocuSign.
Involved with Salesforce configurations such as profile settings, role hierarchy, approval process, validation rules, email to case, workflow rules, page layout settings and assignment, and field-level security settings.
Delivered system and unit test cases written and tested in the sandbox environment. 为每个类和触发器编写了测试类，以提供Salesforce覆盖率.
Deployed customizations such as buttons with VF pages, custom links with VF pages, automated email using email messaging, and triggers on objects developed as per business needs.
Migrated various environments to production.

Technologies: Salesforce, SQL, Consulting

Experience

Customer 360 Degree View App and DX Implementation

Built a Customer 360 Degree View, 通过API集成和显示来自不同系统的客户信息. 交付了一个Lightning out实现，用于实时显示Salesforce Aura组件(第三方聊天机器人APP和呼叫TP消息应用程序). 在Salesforce中使用Platform Event和Apex设计并开发了一个机器人飞行中断系统. 实现了第一个Salesforce DX以确保增量部署，并创建了一个解决方案回购转换为Salesforce DX格式，并将存储库转换为Salesforce DX以确保更顺利的部署.

Service and Community Cloud Project

使用服务云功能和社区云为制造业设计了一个复杂的服务云实现.

该设计使客户能够灵活地检查他们的服务合同和来自社区的相应资产的任何可用保证. 服务云应用程序通过全渠道将案例路由到各个团队，并基于与产品相关的服务契约链接里程碑. 然后调用物流API，并将运输状态反映回Salesforce.

This project was completed with a quick turnaround of five weeks.

Chat-bot Application + IBM Bluemix Watson + Lightning Out

我将一个聊天机器人与Bluemix Watson应用程序集成在一起，以增强聊天机器人的智能，并将其托管在一个外部网站上. 创建一个Lightning Out应用程序，该应用程序显示客户信息，并创建案例以及来自外部站点的聊天历史记录.

Education

2006 - 2010

Bachelor of Engineering Degree in Electrical Engineering

Anna University - Chennai, India

Salesforce.com

FEBRUARY 2015 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce.com

OCTOBER 2013 - PRESENT

Salesforce Certified Administrator

Salesforce.com

Skills

Libraries/APIs

Salesforce API, Salesforce SOAP API, Salesforce REST API, REST API, Stripe, Salesforce Bulk API

Tools

Salesforce Sales Cloud, Lightning Communities, Lightning Design System, Git, Field Service Lightning, Salesforce CPQ, Salesforce Einstein, Microsoft Power BI, Pardot, OmniScript, Zapier, Salesforce DX, Salesforce Dataloader, IBM Watson, Flow, Conga Composer

Frameworks

Lightning Components

Languages

JavaScript, Apex, SOQL, SQL

Paradigms

REST, Best Practices, Azure DevOps

Platforms

Salesforce, Force.com IDE、Copado、Twilio、Salesforce 1、Salesforce SOQL/SOSL、Amazon Web Services (AWS)、Litify

Storage

Database Management Systems (DBMS)

Other

Salesforce Apex, Salesforce Community, Salesforce.com Administration, Salesforce Service Cloud, Salesforce Lightning, Salesforce Cloud Flow, Certified Salesforce Administrator, Salesforce Development Community (SFDC), Architecture, CRM APIs, APIs, Back-end, Consulting, Data Modeling, Leadership, Technical Leadership, Integration, Force.com, Customer Relationship Management (CRM), Technical Architecture, Mobile Publisher, Orchestrated Customer Engagement (OCE), Email Templates, Enterprise Resource Planning (ERP), API Integration, Technical Training, SAP, Frameworks, Salesforce Reports, Salesforce Programming, Salesforce Customization, Platforms, Flosum, Surveys, Lighting, dotdigital, Single Sign-on (SSO), Light UI, Zuora, Streaming, Events, SAP Process Integration (PI)

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